Terms and Conditions

CONDITIONS OF HIRE

The Contract:

This contract is made between R & G PAIN (The Company) and the Client.  All bookings made are subject to the conditions herein.

Payment:

Payment may be made by credit or debit card, cash or by cheque payable to R & G PAIN.  A deposit equal to one third of the total cost of any cottage rental is required to secure any booking, except where the first day of the Clients holiday is less than 8 weeks (56 days) away in which case full payment should be made.  Bookings made within 15 days of the first day of hire must be paid for by credit or debit card.  Where payment is to be made in cash, valid credit or debit details will be held as security.  In the event of failure to pay the rental charge in full in cash upon arrival, the full balance of rental charges shall be debited from the card held in accordance with the payment and cancellation conditions herein.

A confirmed booking will be made upon the Client proffering his credit or debit card details or, in the event of cash or cheque payments upon verbal or written instructions from the Client of dates required.  A confirmation letter in respect of that booking will then be forwarded by post or electronic mail by the Company.  Any error in these details should be notified to the Company within 3 working days of receipt.  Any balance of charges not received by the Company on or before the due date will be treated as a cancellation of the Contract by the Client.

Cancellation:

Any cancellations by the Client must be made in writing and should be sent by recorded delivery or by electronic mail.  The date from which the cancellation applies will be the date on which cancellation notice is received by the Company.

Charges:

Should the Client need to cancel a confirmed booking for any reason, the following cancellation charges will apply.  Clients failing to arrive within 24 hours of the first day of hire and having omitted to inform the Company of their delay shall be considered to have cancelled their booking and the standard cancellation charges shall apply.

Number of days notice prior to first day of hire Cancellation amount payable

Over 56 days Full deposit i.e. one third of total holiday cost

29 – 56 days 50% of total holiday cost

15 – 28 days 75% of total holiday cost

0 – 14   days Total cost of holiday

The company strongly recommends that clients take out appropriate cancellation insurance.

Period of Hire:

The hire period commences at 3:30pm on the first day of hire and terminates at 10:30am on the last day of hire.  Any significant delay in arrival should be notified to the Company in order that arrangements can be made for entry into accommodation.  The Company reserves the right to make a charge equivalent to one nights rental where there is a delay in excess of 2 hours in the Client vacating the property on the last day of hire.

Property Care:

The Client and his party shall take all reasonable care of the property and its furnishings and effects and agrees to leave the property in the same condition of cleanliness and tidiness as at the commencement of hire.  Any exceptional cleaning costs may be charged to the Client at cost. Lost keys will be charged at £25 per set.

Damage:

In the event of breakages or damage to the property and/or its contents caused by the Client or any member of his party, full payment is required for the actual cost of replacement or repair.

Pets:

Pets are not permitted in any of the properties.  Blind dogs may be accommodated subject to notification being given to the Company at the time of booking.

Smoking:

As a courtesy to all guests, smoking is not permitted within the properties.  Smoking is however allowed in the private decking and gardens.

Occupancy:

The number of guests occupying a property must not exceed the maximum number stipulated by the Company.  Should this condition not be observed, the Company reserves the right to refuse entry to any or all guests within the party.

Complaints:

Any complaints should be notified promptly in person to the Company owners or the owners representatives in their absence and the Company shall, at all times, endeavour to deal with any complaint promptly.  Should the nature of the complaint be serious then written notification should be posted to the Company within seven days of the last day of hire.

Liability:

The Company, its employees and representatives shall not be liable to the Client or third parties for loss or damage to persons or property howsoever arising.

Right of Entry:

For the undertaking of necessary repairs, maintenance or inspections, the Company has the right of entry to the property at all reasonable times.  Prior notice will be given to the Client wherever possible and privacy will be respected at all times.


For Rent

Each of these four 4* Shropshire self-catering accommodations have been built and furnished to the highest standard with an open minimalist feel to it featuring a fully equipped kitchen, two en-suite bedrooms that can be arranged as twin or double accommodation and storage room for golf/ fishing equipment.

The perfect holiday accommodation in a peaceful and scenic location.

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Location in Shropshire, England (get directions)

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